Return & Refund
We hope you are OBSESSED with your new nails and never want to go back to overpriced manicures again! If that is not the case - we are happy to return your new, unused, and unopened nails HASSLE FREE within 30 days of purchase.
Returns
If you are not completely satisfied with your purchase, you may return the item(s) within 30 days of the delivery date for a full refund. The items must be in new, unused, and unopened condition.
Please note, you would be responsible for return shipping charges. If interested in a return, please contact us at service@arcanus.site or fill out our contact us form.
Cancellations
If your order has not yet shipped, a cancellation request is possible. Please contact us at service@arcanus.site or complete our contact us form.
If your order has already shipped, unfortunately cancelling your order would not be an option.
We stand behind the quality of our handcrafted nail products and want you to be completely satisfied with your purchase. If you have any issues or concerns, please don't hesitate to reach out to our customer service team. We're here to help ensure you have the best possible experience.