1. What is the expected delivery time for my order?
We process all non pre-ordered products within 1-3 business days. Delivery times vary depending on your location and chosen shipping method.
2. How do I find the right nail size?
We have a detailed sizing guide on each product page. You can measure your nails at home using the guide to find the best fit for you.
3. Are your products cruelty-free and vegan?
Yes, all our products are cruelty-free and vegan. We are committed to creating high-quality nail art that aligns with ethical beauty standards, ensuring no harm to animals in the process.
4. What materials are used in your nail designs?
Our nail sets are made from high-quality, durable materials including acrylic, gel polish, and various embellishments.
5. How long do the nail sets last, and are they reusable?
Our nail sets are designed to last 2 weeks with proper care and application. They are reusable depending on how well they are removed and stored after use. We recommend using a gentle nail adhesive and following our removal instructions to ensure maximum reusability.
6. What should I do if my order arrives damaged or is missing an item?
If your order arrives damaged or incomplete, please contact our customer service team within 7 days of receipt. We will resolve the issue promptly by sending a replacement depending on the situation.
7. Do you offer international shipping?
At this time, we only offer shipping within the United States. We hope to expand our services internationally in the future. Stay tuned for updates regarding our shipping destinations!
8. How can I contact customer support for further questions?
You can reach our customer support team via email in the Contact Us link. We strive to respond to all inquiries within 24 hours.